Refund & Cancellation Policy
Camera Treks Tours





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When we receive your written notice* of cancellation your refund will be based upon the following schedule:

 

  • 91 days or more before the Tour start date: $250 cancellation fee; PLUS Camera Treks costs for the published books and articles you will receive on a USB drive after registering and paying a Deposit (currently US$300.00); PLUS fees** that we are unable to recover, such as charges by those providing the services included in your Tour (hotel, bus company, guide services, etc.)

  • 61-90 days before the Tour start date: $500 cancellation fee; PLUS Camera Treks costs for the published books and articles you will receive on a USB drive after registering and paying a Deposit (currently US$300.00); PLUS fees** that we are unable to recover, such as charges by those providing the services included in your Tour (hotel, bus company, guide services, etc.)

  • 60 days or less before the Tour start date OR anytime after the Tour begins: No Refunds given regardless of the reason for your cancellation.

  • NOTE: As we are in the business of providing a photo tour, not in keeping your money without a tour, we will make every attempt to fill your spot if you have paid for going with us. If we successfully fill your spot we will refund as much of your cleared payments as possible -- except for the money we spent for your USB drive of Tour books and articles. Please remember that some costs for our group may have risen because of our (hopefully temporarily) reduced number of participants. There may be additional, unforseen, unrecoverable costs associated with your cancellation, as well.

  • Payments made by credit card or a service like PayPal cost Camera Treks 3.5% of the payment. If a refund is required and given under any of the above rules, this 3.5% will be deducted off the top of any refunds against your payments made via credit card or other payment services that charge us fees, such as Paypal.


Additional money information

If you, the participant, cancels, we will make every attempt to refund the money owed you within 30 days based upon the criteria described above. We write 'attempt' because we may not fill your spot within 30 days. Your unfilled spot entitles you to less refund than if we re-fill your spot. But, if you decide you must have your refund within 30 days the refund we send to you will be the final one. Should we fill your cancelled spot and recover all our costs, you will not receive an additional refund.

If Camera Treks needs to cancel the Tour (e.g. less than 4 people sign up, on-going severe weather disturbance, a pandemic, etc.) you will receive your refund within 30 days (or sooner if those services we have already paid refund to us sooner.)

We do not provide rebates for activities or services that you choose to miss or cannot partake of while on the Tour.  For example, if you decide to skip a dinner whose charges are included in the Tour price you will not receive a rebate for the cost of that dinner. A darker scenario: you fall on a broken street curb and spend a day and night in the hospital. You will not receive a rebate for meals, photo activities, the cost of lodging, etc. that you were not able to utilize.

If your Deposit check reaches us before your signed Contract the Deposit shall be deemed a good-faith intention to join one of our trips and will represent a binding agreement between you, the Participant, and Camera Treks. If you cancel after sending a Deposit that we have cashed and before we receive a signed Contract and we have already sent our USB drive with the books and articles we pay for, we will deduct the $300 cost of the USB drive from your deposit unless we can use it for another Participant.

 

* You MUST email us (coupdefoudrellc@gmail.com) AND send a mailed letter (Coup de Foudre, LLC; 46 Loma Blanca, Santa Fe, NM 87506) unless we tell you that the email is sufficient. Why? Because we are often out of the office on tours and cannot reliably receive email in some of our locations!
Coup de Foudre, LLC (founded 1978) is the parent company of Camera Treks and is registered in the U.S. state of Delaware.

** Fees may range between 25% to 90% of the total Tour cost.

 



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